PRIVACY POLICY
Last Updated: April 19, 2026
1. INTRODUCTION
FitPass (“we,” “our,” or “us”) is a brand owned and operated by TeqBooster. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the FitPass platform, including our website at fitpass.teqbooster.net and our mobile application (collectively, the “Platform”).
By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Platform immediately.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
When you register for an account, we collect:
– Full name
– Email address
– Phone number
– Password (encrypted)
– Payment information (processed securely by our payment gateway)
2.2 Information Collected Automatically
When you use our Platform, we automatically collect:
– Device type and operating system
– Browser type and version
– IP address
– Pages visited and time spent
– Check-in timestamps and locations
2.3 Check-in Data
When you use your FitPass QR code at a partner location, we record:
– Your name and membership level
– The partner location visited
– Date and time of visit
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
– Create and manage your FitPass membership account
– Process membership payments and renewals
– Generate and validate your digital QR membership card
– Track and record check-ins at partner locations
– Send you membership-related communications including renewal reminders
– Provide customer support
– Improve our Platform and services
– Comply with legal obligations in the Kingdom of Saudi Arabia and the State of Qatar
4. HOW WE SHARE YOUR INFORMATION
4.1 Partner Locations
When you check in at a partner location using your QR code, we share your name and membership level with that partner solely for the purpose of verifying your access.
4.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Platform, processing payments, and sending communications. These providers are bound by confidentiality agreements.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. DATA SECURITY
We implement industry-standard security measures to protect your personal information, including:
– HMAC-SHA256 encryption for QR code tokens
– Secure HTTPS connections
– Encrypted password storage
– Time-limited QR codes that refresh every 60 seconds
– Restricted access to personal data
6. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your membership, we may retain your data for up to 3 years for legal and accounting purposes.
7. YOUR RIGHTS
Depending on your location, you may have the right to:
– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your account and associated data
– Withdraw consent for marketing communications
– Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at info@teqbooster.net.
8. COOKIES
Our Platform uses cookies and similar tracking technologies to enhance your experience. You may disable cookies through your browser settings, however this may affect the functionality of our Platform.
9. CHILDREN’S PRIVACY
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately.
10. THIRD-PARTY LINKS
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by email or by posting a prominent notice on our Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.
12. CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us:
TeqBooster — FitPass
Email: info@teqbooster.net
Website: fitpass.teqbooster.net